Built by operators, for operators
Run leaner operations across every site.
Whether you run one café or fifty, Hopin gives you visibility and control over compliance, maintenance, and risk from one place.
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How most shops run it
Run on WhatsApp & memory
Checks and reminders live in group chats and people’s heads — easy to miss, impossible to prove.
Paper & spreadsheets everywhere
Certificates and logs scattered across folders, photos and email.
You find out too late
A missed check or expired certificate only surfaces after something’s gone wrong.
No view across sites
Managers drive between locations just to see what’s actually been done.
Everything in one place
One source of truth
Tasks, documents and temperature logs captured digitally and always to hand.
Nothing slips through
A live Risk Score and smart reminders flag what’s due before it’s a problem.
Your whole team, aligned
Assign tasks and see who did what — no more chasing people on WhatsApp.
Every site on one screen
Live dashboards give head office visibility across all locations, from anywhere.
Checklists
Run every site your way.
Build the list each site actually needs — opening, daily and weekly checks, ticked off on the floor and tagged to the category that moves your score. Each tick records who did it and when, so a manager can see the day's compliance from anywhere and an inspector can see the record.
Daily and recurring checks
Fridge temperatures, fire doors, allergen matrix, bin stores. Set the cadence once and the app asks every time it is due.
Assigned to a person
Every item has an owner. Overdue checks are flagged in the app and on the dashboard before they become a problem.
Reference evidence built in
Attach the reference for how a check should be done, so every site does it the same way and new starters get it right first time.
Daily checklists on every plan. Assignment and reference evidence on Growth.
The ops manager in your pocket.
Hopin handles the operational heavy lifting so you can focus on growth, not firefighting.
Reduce ops manager overhead
One platform replaces hours of manual tracking, chasing, and follow-up across sites.
Eliminate compliance surprises
Automated alerts for expiring certificates, overdue inspections, and upcoming renewals.
Onboard sites faster
New locations inherit your established processes and compliance framework instantly.
Sleep better at night
Know the state of every site without calling, texting, or visiting.
Average time saved per week
12+ hrs
across a 10-site operation
3hrs
Less chasing contractors
4hrs
Less compliance admin
2hrs
Less status meetings
3hrs
Less site visits
Risk score
Know the score.
Every site scored 300 to 850, broken down by the categories that move it.
The Risk Baseline is the standing assessment of the site itself. It is deliberately slow to move, which is what makes it worth comparing sites on, and what an insurer or head office can rely on.
Operational Health is the live layer. Open issues, overdue checks and how fast your team clears them move it day to day as evidence lands. Two layers, kept separate, so a good week never disguises a standing gap.
Risk Baseline, 300 to 850
The standing score of the site, assessed and dated.
Operational Health, live
Moves with today’s issues, overdue checks and how fast they clear.
By category
Fire safety, electrical, temperature, staff training and more, each with its own score.
Eight services
One standard across the board.
Fire, electrical, temperature, pest, staff — each tracked against its own certificate.
Operation
Opening, closing, daily running
Electrical
EICR, PAT testing
Plumbing
Gas safety, drainage
Fire safety
FRA, alarms, extinguishers
Temperature
Fridge and freezer logs
Staff
Level 2 food hygiene, DBS
Pest control
Inspections, treatment
Maintenance
Repairs and planned work
In the app
Compliance, under control.
The screens your team will use every day. Swipe through.
Brighton Cafe · Home
Every site, one screen.
Risk baseline and operational health together, with the next task already waiting for you.
Checklists
Run every site your way.
Opening, daily and weekly checks ticked off on the floor — each one tagged to the category that moves your score.
Risk score
Know the score.
Every site scored 300 to 850, broken down by the categories that move it.
Eight services
One standard across the board.
Fire, electrical, temperature, pest, staff — each tracked against its own certificate.
Insurance
Your cover, on file.
Policy dates and liability kept beside the score, so renewal is a look rather than a hunt.
Your team
Sites and staff, in one account.
Add sites, invite your team and set who sees what — from the phone in your pocket.
Scaling hospitality is hard. We've been there.
Spreadsheets, WhatsApp groups, and tribal knowledge don't scale. Neither does hiring an ops manager for every three sites. Hopin was born from decades of hospitality experience to solve this exact problem.
Built for every operator.
From your first site to your fiftieth
Cafés & Coffee Shops
QSR and specialty coffee chains
Restaurants
Casual dining to fine dining groups
Retail & Convenience
Convenience stores and retail outlets
Mobile Catering
Food trucks and pop-up operations
One platform to run every site.
Replace the chaos of spreadsheets, group chats, and manual follow-ups with a single source of truth.
Checklists
Done, and proven
Opening, during-service and closing checks, assigned to a person, with a record of who ticked what and when. Overdue items surface before they become a problem.
See checklists in the appRisk Scoring
Know where you stand
Every site carries a Risk Baseline (300-850) and a live Operational Health layer, so you can compare sites and see what needs attention today.
Compliance tracking
Never miss a deadline
Track certifications, inspections, and renewals across all sites. Automated reminders ensure nothing falls through the cracks.
Smart Document Capture
Upload and relax
Upload certificates and reports — Hopin captures key renewal dates and reminders so nothing slips through the cracks.
Standardised processes
Consistency at scale
Define operating procedures once, deploy everywhere. Ensure every site runs to the same standard, every day.
"Before Hopin, I was spending 2 days a week just chasing compliance paperwork and checking on sites. Now I get a dashboard that tells me exactly what needs attention. It's like having an extra ops manager — without the salary."
James Thompson
Founder, Urban Grind Coffee (8 sites)
8
Sites
15hrs
Saved/week
100%
Compliant
Our story
We’ve run the sites. We’ve felt the pain.
Hopin wasn't dreamed up in a tech incubator. It was built by people who've managed cafés, opened restaurants, and scaled hospitality brands. We've done the midnight calls when a gas certificate expired. We've scrambled to find contractor paperwork during an inspection. We've felt the frustration of insurers who don't understand our industry. We built Hopin because we needed it ourselves.
50+
Years combined hospitality experience
200+
Sites managed by our team
1000s
Compliance headaches avoided
Your team
Manage your sites on the go.
Track compliance, receive alerts, and stay on top of every site — all from your pocket.
Simple, transparent pricing.
Growth covers up to 5 sites, self-serve. Pay monthly, or yearly and save 15%.
Starter
For a single site
- 1 site
- Daily checklists
- Issue tracking
- Compliance document wizards
- Manual temperature records
Growth
For operators running up to 5 sites
or £500 / site / year — save 15%
5+ sites? Contact us
- Up to 5 sites, self-serve
- Up to 5 team members
- Checklist assignment and reference evidence
- Photo and video evidence on issues
- Branded compliance PDF export
- Temperature alerts and history
Enterprise
For more than 5 sites
- Everything in Growth
- More than 5 sites
- Invoiced billing
- Onboarding support
All paid plans include a 14-day free trial · Cancel anytime