Built by hospitality operators, for hospitality operators

Run Leaner Operations Across Every Site

Whether you run one café or fifty, Hopin gives you visibility and control over compliance, maintenance, and risk from one place.

Start your 14-day free trial · Cancel anytime

Download on the App Store
Dashboard

Brighton Café

Managing 2/5 properties

Growth Plan Active
MetricsInsights

725

Risk Score

92%

Compliance

Setup Checklist

1 setup task remaining

Add your first staff member

View all

Quick Actions

Tasks
1
Upload
Property
Home
Risk
Services
Settings
The old way

How most shops run it

Run on WhatsApp & memory

Checks and reminders live in group chats and people’s heads — easy to miss, impossible to prove.

Paper & spreadsheets everywhere

Certificates and logs scattered across folders, photos and email.

You find out too late

A missed check or expired certificate only surfaces after something’s gone wrong.

No view across sites

Managers drive between locations just to see what’s actually been done.

The Hopin way

Everything in one place

One source of truth

Tasks, documents and temperature logs captured digitally and always to hand.

Nothing slips through

A live Risk Score and smart reminders flag what’s due before it’s a problem.

Your whole team, aligned

Assign tasks and see who did what — no more chasing people on WhatsApp.

Every site on one screen

Live dashboards give head office visibility across all locations, from anywhere.

Scaling hospitality is hard. We've been there.

Spreadsheets, WhatsApp groups, and tribal knowledge don't scale. Neither does hiring an ops manager for every three sites. Hopin was born from decades of hospitality experience to solve this exact problem.

Built for Every Operator

From your first site to your fiftieth

Cafés & Coffee Shops

QSR and specialty coffee chains

Restaurants

Casual dining to fine dining groups

Retail & Convenience

Convenience stores and retail outlets

Mobile Catering

Food trucks and pop-up operations

One Platform to Run Every Site

Replace the chaos of spreadsheets, group chats, and manual follow-ups with a single source of truth.

Risk Scoring

Know where you stand

Your business gets a real-time risk score (300-850) based on compliance activity. A higher score reflects stronger, more consistent compliance across your sites.

Compliance Tracking

Never miss a deadline

Track certifications, inspections, and renewals across all sites. Automated reminders ensure nothing falls through the cracks.

Smart Document Capture

Upload and relax

Upload certificates and reports — Hopin captures key renewal dates and reminders so nothing slips through the cracks.

Standardised Processes

Consistency at scale

Define operating procedures once, deploy everywhere. Ensure every site runs to the same standard, every day.

The ops manager in your pocket

Hopin handles the operational heavy lifting so you can focus on growth, not firefighting.

Reduce ops manager overhead

One platform replaces hours of manual tracking, chasing, and follow-up across sites.

Eliminate compliance surprises

Automated alerts for expiring certificates, overdue inspections, and upcoming renewals.

Onboard sites faster

New locations inherit your established processes and compliance framework instantly.

Sleep better at night

Know the state of every property without calling, texting, or visiting.

Average time saved per week

12+ hrs

across a 10-site operation

3hrs

Less chasing contractors

4hrs

Less compliance admin

2hrs

Less status meetings

3hrs

Less site visits

725

Good

out of 850

300550700850
Core Feature

Your compliance, quantified

Every action you take — uploading a certificate, completing a task, recording temperatures — feeds into your risk score. It's like a credit score for your business premises.

750-850ExcellentStrongest compliance standing
650-749GoodSolid compliance, minor improvements
550-649FairSeveral areas need attention
Below 550Needs WorkSignificant gaps to address

Track What Matters

Comprehensive compliance and maintenance tracking across every critical category.

Fire Safety

FRA, alarms, extinguishers

Electrical

EICR, PAT testing

Plumbing & Gas

Gas safety, drainage

HACCP

Food safety, temperature

Staff Records

Training, DBS, hygiene

Pest Control

Inspections, treatment

Risk Assessment

Health & safety reviews

Insurance

Cover & renewal records

Trade Directory

Find verified contractors

"Before Hopin, I was spending 2 days a week just chasing compliance paperwork and checking on sites. Now I get a dashboard that tells me exactly what needs attention. It's like having an extra ops manager — without the salary."
JT

James Thompson

Founder, Urban Grind Coffee (8 sites)

8

Sites

15hrs

Saved/week

100%

Compliant

Our Story

We've run the sites. We've felt the pain.

Hopin wasn't dreamed up in a tech incubator. It was built by people who've managed cafés, opened restaurants, and scaled hospitality brands. We've done the midnight calls when a gas certificate expired. We've scrambled to find contractor paperwork during an inspection. We've felt the frustration of insurers who don't understand our industry. We built Hopin because we needed it ourselves.

50+

Years combined hospitality experience

200+

Sites managed by our team

1000s

Compliance headaches avoided

Manage your sites on the go

Track compliance, receive alerts, and stay on top of every property — all from your pocket.

Risk Score (300-850)
Document Date Capture
9 Compliance Services
HACCP & Temperature Logs
Incident Reporting
Task Management
In-App Compliance Guidance
Trade Contractor Directory
Download on the App Store
4.8 Rating
5K+ Downloads
Dashboard

Brighton Café

Managing 2/5 properties

Growth Plan Active
MetricsInsights

725

Risk Score

92%

Compliance

Setup Checklist

1 setup task remaining

Add your first staff member

View all

Quick Actions

Tasks
1
Upload
Property
Home
Risk
Services
Settings

Simple, Transparent Pricing

£39 per site/month as you grow · up to 5 sites, self-serve

Starter

Perfect for single-site operators

Free

  • 1 property
  • Core compliance tracking
  • Email reminders
  • Basic reporting
  • Community support
Start Free
Most Popular

Growth

For growing multi-site brands

£39/ site / month

5+ sites? Contact us

  • Up to 5 sites, self-serve
  • Up to 5 team members
  • Full compliance suite
  • Team collaboration
  • Priority support
  • Advanced analytics
Start Trial

Enterprise

For 5+ sites and larger organisations

Contact us

  • Everything in Growth
  • 5+ sites
  • Dedicated account manager
  • Custom integrations
  • SSO & advanced security
  • Onboarding & training
Contact Us

All paid plans include a 14-day free trial · Cancel anytime

Ready to run leaner operations?

Start your 14-day free trial. Cancel anytime.

Get Started Free